Customer Connect

SIRAS helps customer service call center operations speed efficiency and improve customer service. With instant purchase validation to the SIRAS database, agents can improve efficiency and ease the burden on customers who otherwise would have to fax or email a copy of their purchase receipt. The SIRAS interface can be customized to the needs of every organization and can be programmed to provide warranty eligibility status, options for repair, authorized return centers by zip code, or virtually any other customization requested by our client.