Warranty Entitlement Tracking

At the retailer’s returns desk, SIRAS Serial Number Lookup provides the store associate with manufacturer warranty entitlement information for those products that do not qualify for return/refund. This information includes:

- Manufacturer’s warranty policy provisions

- Name, address and telephone number for the nearest Authorized Service Center

- Manufacturer’s customer service number

Additionally, when a customer contacts an Authorized Service Center or the manufacturer’s customer service line, those representatives also can validate a product’s warranty eligibility using the SIRAS national database.